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Guest satisfaction

BEST SKI RESORT

Most important industry study BEST SKI RESORT-REPORT confirms: 

 

The best place to relax is the Aletsch Arena

39,795 winter sports enthusiasts were asked about their satisfaction and wishes directly on the slopes in 54 ski resorts in the Alpine region during the past ski season. This was done in 20 categories. The results of the current and renowned "Best Ski Resort Study" were published on 5 November as part of the "Best Ski Resort Awards".

 

The Aletsch Arena, located on the largest glacier in the Alps, was once again ranked first in the category "Rest and Recreation" and was newly ranked first in "Rent and Service Area". In the categories "snow safety" and "piste quality" and "price/performance", the Aletsch Arena is among the top 10 in the Alps. In these individual categories, the Aletsch Arena shines in the top 5 in terms of guest satisfaction!

Special award Top 10 "The best ski resorts of the alps 2012 - 2020".

In the annual comparison 2012 - 2020, the Aletsch Arena is in 7th place in the top 10 of the 55 selected top ski resorts in the Alpine region.

Best Ski Resort 2020

1st place in the categories "Rest and recreation" and "Rent and service area".

2nd place in "Ambience of the place" and "Experience of nature

3rd place in "Cosiness

4th place in "Authenticity" and "Children/Family Offerings on the Mountain

5th place in "Price/performance of lift tickets" and "Ski schools".

Best Ski Resort 2018

1st place in "Piste preparation/quality".

1st place in " Rest and recreation

3rd place in "Nature experience

3rd place in "Accommodation/Hotel

3rd place in "Ski school and rental & service area".

4th/5th place in "Price-performance (lift tickets + total)".

4th place in "Safety on the slopes".

4th place in "Authenticity and cosiness".

Best Ski Resort 2016

1st place in the "Rest and recreation" category

9th place overall

Quality label

Family Destination

Aletsch Arena is once again awarded the "Family Destination 2019 - 2021" seal of quality

 

The Family Destination label distinguishes holiday resorts and holiday destinations that specifically gear their offers to the needs and wishes of children and their accompanying persons.

 

Family Destination 2022-2024

The Aletsch Arena (Riederalp, Bettmeralp and Fiesch) has again been awarded the “Family Destination” seal of quality, valid for the next three years. A total of 24 tourism destinations were awarded the label.

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Familien am Wandern auf der Bettmeralp in der Aletsch Arena

Family Destination 2019-2021

Under the motto "Get into the Green Scene", the umbrella organisation offered a diverse platform to around 140 participants and awarded 23 Family Destinations 2019-2021. The awarding of the label is tied to numerous criteria. These were defined by independent commission members and checked by experts on site. The Aletsch Arena (Riederalp, Bettmeralp and Fiesch) was again awarded the "Family welcome" label for the next three years (2019 to 2021).

Medienmitteilung des Schweizer Tourismusverbandes
Family Fun Slope mit Gletschi auf der Fiescheralp in der Aletsch Arena

Family Destination 2016-2018

The Aletsch Arena (Riederalp, Bettmeralp, Fiesch-Eggishorn) has once again been awarded the "Family Destination 2016-2018" label.

The Swiss Tourism Federation awarded a total of 23 Swiss destinations as particularly family-friendly. The Valais came out on top: Eight destinations received the label, making Valais the most family-friendly holiday canton in Switzerland.

e-domizil.ch

Swiss Holiday Home Award

E-domizil presents the Swiss Holiday Home Award for the ninth time. With this annual award, e-domizil recognises the best holiday-apartment destinations in the country.

 

2021

The second place wins the Aletsch Arena! With 4.479 points (out of a maximum of 5.0), the holiday apartments score particularly highly in the “Outward impression” category thanks to the Valais chalet style. Other criteria were cleanliness, value for money and location.

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Sustainability

Swisstainable

The Aletsch Arena participates in the Swisstainable sustainability programme by Swiss Tourism. Guests interested in sustainable activities can easily get lost in the jungle of labels out there. Switzerland Tourism launched Swisstainable to offer guests better orientation, by defining a scheme in consultation with external experts and in close collaboration with the tourism associations.

2021

The Aletsch Arena meets the criteria for the category “Level I – Committed”. Level I is aimed at businesses that do not (yet) have any certifications or other proof of sustainability, but are nonetheless committed to sustainable business management and want to continuously develop their business in the direction of sustainability.

 

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