Guest satisfaction


Most important industry study BEST SKI RESORT-REPORT confirms: 


The best place to relax is the Aletsch Arena

39,795 winter sports enthusiasts were asked about their satisfaction and wishes directly on the slopes in 54 ski resorts in the Alpine region during ski season 2019/2020. This was done in 20 categories.

The Aletsch Arena, located on the largest glacier in the Alps, was once again ranked first in the category "Rest and Recreation" and was newly ranked first in "Rent and Service Area". In the categories "snow safety" and "piste quality" and "price/performance", the Aletsch Arena is among the top 10 in the Alps. In these individual categories, the Aletsch Arena shines in the top 5 in terms of guest satisfaction!

Special award Top 10 "The best ski resorts of the alps 2012 - 2020".

In the annual comparison 2012 - 2020, the Aletsch Arena is in 7th place in the top 10 of the 55 selected top ski resorts in the Alpine region.

Best Ski Resort 2020

1st place in the categories "Rest and recreation" and "Rent and service area".

2nd place in "Ambience of the place" and "Experience of nature

3rd place in "Cosiness

4th place in "Authenticity" and "Children/Family Offerings on the Mountain

5th place in "Price/performance of lift tickets" and "Ski schools".

Best Ski Resort 2018

1st place in "Piste preparation/quality".

1st place in " Rest and recreation

3rd place in "Nature experience

3rd place in "Accommodation/Hotel

3rd place in "Ski school and rental & service area".

4th/5th place in "Price-performance (lift tickets + total)".

4th place in "Safety on the slopes".

4th place in "Authenticity and cosiness".

Best Ski Resort 2016

1st place in the "Rest and recreation" category

9th place overall

Rent and Service in Aletsch Arena

Quality label

Family Destination

Aletsch Arena is once again awarded the "Family Destination 2019 - 2021" seal of quality


The Family Destination label distinguishes holiday resorts and holiday destinations that specifically gear their offers to the needs and wishes of children and their accompanying persons.


Family Destination 2022-2024

The Aletsch Arena (Riederalp, Bettmeralp and Fiesch) has again been awarded the “Family Destination” seal of quality, valid for the next three years. A total of 24 tourism destinations were awarded the label.

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Familien am Wandern auf der Bettmeralp in der Aletsch Arena

Family Destination 2019-2021

Under the motto "Get into the Green Scene", the umbrella organisation offered a diverse platform to around 140 participants and awarded 23 Family Destinations 2019-2021. The awarding of the label is tied to numerous criteria. These were defined by independent commission members and checked by experts on site. The Aletsch Arena (Riederalp, Bettmeralp and Fiesch) was again awarded the "Family welcome" label for the next three years (2019 to 2021).

Medienmitteilung des Schweizer Tourismusverbandes
Family Fun Slope mit Gletschi auf der Fiescheralp in der Aletsch Arena

Family Destination 2016-2018

The Aletsch Arena (Riederalp, Bettmeralp, Fiesch-Eggishorn) has once again been awarded the "Family Destination 2016-2018" label.

The Swiss Tourism Federation awarded a total of 23 Swiss destinations as particularly family-friendly. The Valais came out on top: Eight destinations received the label, making Valais the most family-friendly holiday canton in Switzerland.

Your vote counts

Blick Winter Awards

Every year, Blick and Switzerland Tourism hold a public online vote to find the best ski destinations in Switzerland. The Aletsch Arena enters in the main categories “Ski and Snowboard” and “Family”.


Second and third

In the Blick Winter Awards, the Aletsch Arena secured third place in the main category “Ski and Snowboard”, close behind Zermatt Matterhorn. In “Family”, the second category for which the Aletsch Arena was nominated, the region claimed the second spot on the podium. Our warmest congratulations go to the neighbouring Goms Tourism who again won an award in the category “Cross-country Skiing”. Bellwald made it into third place in the “Small but exquisite” category. Well done!  Our warmest thanks to all the guests who voted for us.


To the Blick Winter Awards

Swiss Holiday Home Award

E-domizil presents the Swiss Holiday Home Award for the ninth time. With this annual award, e-domizil recognises the best holiday-apartment destinations in the country.



The second place wins the Aletsch Arena! With 4.479 points (out of a maximum of 5.0), the holiday apartments score particularly highly in the “Outward impression” category thanks to the Valais chalet style. Other criteria were cleanliness, value for money and location.

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The Aletsch Arena participates in the Swisstainable sustainability programme by Swiss Tourism. Guests interested in sustainable activities can easily get lost in the jungle of labels out there. Switzerland Tourism launched Swisstainable to offer guests better orientation, by defining a scheme in consultation with external experts and in close collaboration with the tourism associations.

Level III – "Leading" for Aletsch Bahnen AG

Aletsch Bahnen AG has joined the Swisstainable sustainability programme by Swiss Tourism, immediately fulfilling the criteria for the third and highest level, “Leading”. Level III is designed for companies that already have a comprehensive, recognised sustainability certification. Consideration is given to certifications that cover all dimensions of sustainability and are regularly externally audited. 


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Level I – "Committed" for Aletsch Arena AG

The Aletsch Arena meets the criteria for the category “Level I – Committed”. Level I is aimed at businesses that do not (yet) have any certifications or other proof of sustainability, but are nonetheless committed to sustainable business management and want to continuously develop their business in the direction of sustainability.


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Award Test Winner 2022, the world’s biggest test portal for ski resorts, has once again recognised the best ski resorts around the world this year. The Awards are presented for outstanding achievements by ski resorts in various categories. Test Winner 2022: Aletsch Arena – Riederalp/Bettmeralp/Fiesch-Eggishorn: Best Panorama

With its views of the Aletsch Glacier, the Aletsch Arena was named 2022 Test Winner in the “Best Panorama” category by, the world’s biggest test portal for ski resorts.

To the Test Report Test Winner 2020: Aletsch Arena – Riederalp/Bettmeralp/Fiesch-Eggishorn: Best Panorama

With its views of the Aletsch Glacier, the Aletsch Arena was named 2020 Test Winner in the “Best Panorama” category by, the world’s biggest test portal for ski resorts. Rating as a top ski resort

In 2019, the Aletsch Arena received an excellent rating as a top ski resort.

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