The protection strategies put in place by Aletsch Bahnen guarantee a safe journey to your holiday destination. There are no plans at present to reserve seats on the feeder cableways. In order to protect guests, Aletsch Bahnen voluntarily limits the number of people on the feeder lifts (with a capacity of more than 25 people) to 70%. A managed queuing area outside ensures compliance with social distancing rules.

A 10-seater gondola lift runs to the Fiescheralp.

Due to arrival patterns, we expect increased arrival activity on Saturdays. You could try asking your accommodation provider if you can postpone your arrival by a day or two.

Aletsch Bahnen have a public mandate and will continue to operate in the event of an official lockdown. The municipalities have safety measures in place to ensure that there is no panic and that people are able to leave the area in an orderly manner.

All the information you need to know about travel to Switzerland is provided by the Federal Office of Public Health. The Travelcheck tells you under which conditions you are allowed to enter Switzerland. You are also required to fill in the mandatory entry form.

For foreign guests (outside the EU/EFTA/Schengen):

• International certificates are recognised, but must be converted into Swiss certificates.
• There is a national electronic solution for converting foreign vaccination certificates (EMA vaccines) into a Swiss COVID certificate (cost CHF 30.-)
• Once you have entered your data, it can take up to five days to receive the Swiss Covid certificate.
• To have your certificate converted, please visit the following portal.

• Hotline of Federal Office of Public Health  +41 58 463 00 00 

• Hotline of Canton of Valais  +41 58 433 0 144

• Ambulance Emergency Call 144 

• Upper Valais Hospital +41 27 604 33 33

• Aletsch Arena AG +41 27 928 58 58 

As things currently stand: the lifts and cable cars will run to schedule as in previous years. In order to protect guests, Aletsch Bahnen voluntarily limits the number of people on the feeder lifts (with a capacity of more than 25 people) to 70%. Aletsch Bahnen AG protective strategies

• 8 December – 19 December 2021 (pre-season)
• 20 December 2021 – 18 April 2022 (peak season; full operation)

Further information is available at the Season and operating hours

No. Protective measures are taken at all junctions (waiting areas, feeders, sports facilities, etc.). IIn order to protect guests, Aletsch Bahnen voluntarily limits the number of people on the feeder lifts (with a capacity of more than 25 people) to 70%. Aletsch Bahnen AG protective measures

These restaurants offer take-away food.

Yes, they are: masks are not mandatory in public and public schools, music schools, family childcare facilities and discos, bars and nightclubs, where consumption is permitted while standing. In these locations, the current protection strategy remains in force. In discos, bars and nightclubs, guests must leave their contact details for contact tracing purposes.

The grocery shops below in the Aletsch Arena offer a pick-up service. Simply pre-order, arrange a time and pick up.

• Migros Fiesch
• Volg Bettmeralp

Where it is not possible to require people to either wear masks or remain seated, only vaccinated and recovered persons who can also present a negative test result are allowed (2G+). This rule applies not only to discos and bars, but also to sports and cultural activities by amateurs when no mask is worn, such as brass-band practices. It does not apply to young people up to the age of 16. After consultation, another rule was added: Persons who have not been fully vaccinated, boostered or recovered for more than four months are exempt from the testing requirement. Establishments and events subject to the 2G rule may voluntarily apply 2G+ to avoid having to enforce the mask and seating requirement.

• Your first point of contact is your host. He usually knows what to do.
• If you think you might have been infected, please contact a doctor.
• Coordination of the Covid 19 Task Force of the Aletsch Arena: Aletsch Arena AG, info@aletscharena.ch, Tel: +41 27 928 58 58
• Information from the Canton of Valais
• Federal Office of Public Health - FOPH

In Fiesch:  

• Dr. Rosanna Gischig, +41 27 971 26 36 

• Dr. Tilmann Meier-Ruge, Fiesch; + 41 27 971 17 37 

Bettmeralp:  

• Drs. med. Georg Fischer & Gregor J. Müller; +41 27 927 28 08 

• Alpen Apotheke; +41 27 927 25 82

Test Centre at Upper Valais Hospital Center, Visp, +41 27 604 33 33 

If Covid19 symptoms occur, we strongly recommend contacting a doctor.

Do you need a test for your stay in the Aletsch Arena or your return journey? Test centres for antigen tests will be set up in Riederalp and Fiesch for the coming winter season. Both will have limited capacity. Registrations are only accepted electronically on the following portals:

• Riederalp Test Centre
• Fiesch Test Centre

In Bettmeralp, the Alpen Apotheke offers testing facilities.

If a test is positive, the testing doctor or the contact tracing centre will determine what happens next.

• Hotline  of Canton of Valais +41 58 433 0 144

Yes, there are. In this exceptional situation we find ourselves in, all sectors are required to have a protection strategy in place, which can be inspected by the municipalities.

The protection strategies of the Aletsch Arena are outlined here.

Aletsch Bahnen asks you to comply with the official mask mandate: face masks are mandatory in all spaces accessible to the public, in all cable cars and vehicles. Protective masks must be worn inside of all public spaces. Pay attention to the signs and posters wherever you are and always have your face mask at the ready. In Switzerland, masks are mandatory only for children from the age of 12.

• Areas accessible by the public include:
  Cable car buildings, restaurants (until you are seated), kiosks, grocery stores, etc.
• Cable car facilities and vehicles
  Aerial tramways, gondola lifts, taxis, etc.

Information from the FOPH (Federal Office of Public Health) on compulsory masks.

• Hygiene masks / medical face masks
• Industrially manufactured textile masks
• Multifunctional scarves with integrated filter

Two types of government-approved protective masks can be purchased on site:

• Disposable hygiene masks CHF 1
• Reusable textile masks CHF 10

All masks are compliant with the guidelines of the Swiss Federal Office of Public Health.

In the event of increased passenger numbers, the feeder lifts will run more frequently. In order to protect guests, Aletsch Bahnen voluntarily limits the number of people on the feeder lifts (with a capacity of more than 25 people) to 70%. Aletsch Bahnen AG protective measures

Contact surfaces (grab poles, handrails, points of sale and ticket machines) and other surfaces are cleaned several times a day. In addition, all cabin attendants of the Aletsch Bahnen carry hand sanitiser with them.

Despite the Covid-certificate requirement (2G), a mask must be worn before entering the restaurant and until seated at a table. In all public facilities serving drinks and/or food, staff must wear a mask.

It is the duty of the municipalities in close cooperation with Valais cantonal police.

Info@aletscharena.ch 

Aletsch Bahnen recommends taking out accident and cancellation insurance with your insurance provider.

The general payment and cancellation terms of the Aletsch Arena AG web shop apply.