The protection strategies put in place by Aletsch Bahnen guarantee a safe journey to your holiday destination. There are currently no plans to offer seat reservations on the feeder lifts.

Due to arrival patterns, we expect increased arrival activity on Saturdays. You could try asking your accommodation provider if you can postpone your arrival by a day or two.

Aletsch Bahnen have a public mandate and will continue to operate in the event of an official lockdown. The municipalities have safety measures in place to ensure that there is no panic and that people are able to leave the area in an orderly manner.

You can find all relevant information for travellers here.

• Hotline of Federal Office of Public Health  +41 58 463 00 00 

• Hotline of Canton of Valais  +41 58 433 0 144

• Ambulance Emergency Call 144 

• Upper Valais Hospital +41 27 604 33 33

• Aletsch Arena AG +41 27 928 58 58 

The Federal Council has adapted the provisions on the operation of mountain railways. The mountain railways are again put on an equal footing with the provisions on public transport. The capacity restrictions in closed mountain railways will thus no longer apply for the start of summer operations. The obligation to wear masks and hygiene rules continue to apply.

Find further details under updates on the current situation​​​​​​​.

• Your first point of contact is your host. He usually knows what to do.
• Coordination of the Covid 19 Task Force of the Aletsch Arena: Aletsch Arena AG, info@aletscharena.ch, Tel: +41 27 928 58 58
• Information from the Canton of Valais
• Federal Office of Public Health - FOPH

In Fiesch:  

• Dr. Rosanna Gischig, +41 27 971 26 36 

• Dr. Tilmann Meier-Ruge, Fiesch; + 41 27 971 17 37 

Bettmeralp:  

• Drs. med. Georg Fischer & Gregor J. Müller; +41 27 927 28 08 

Test Centre at Upper Valais Hospital Center, Visp, +41 27 604 33 33 

If a test is positive, the testing doctor or the contact tracing centre will determine what happens next.

• Hotline  of Canton of Valais +41 58 433 0 144

In the first instance, we recommend that people who are required to self-quarantine stay in their accommodation. If this is not possible for organisational reasons, please contact the Aletsch Arena AG +41 27 928 58 58.

Yes, there are. In this exceptional situation we find ourselves in, all sectors are required to have a protection strategy in place, which can be inspected by the municipalities.

The protection strategies of the Aletsch Arena are outlined here.

• Hygiene masks / medical face masks
• Industrially manufactured textile masks
• Multifunctional scarves with integrated filter

Two types of government-approved protective masks can be purchased on site:

• Disposable hygiene masks CHF 1
• Reusable textile masks CHF 10

All masks are compliant with the guidelines of the Swiss Federal Office of Public Health.

In the event of increased passenger numbers, the feeder lifts will run more frequently.

Contact surfaces (grab poles, handrails, points of sale and ticket machines) and other surfaces are cleaned several times a day. In addition, all cabin attendants of the Aletsch Bahnen carry hand sanitiser with them.

A mask must be worn before entering the restaurant to the table. A maximum of 4 people are allowed per table and the provision of contact details is mandatory.

Tables of six are possible on the terrace.

It is the duty of the municipalities in close cooperation with Valais cantonal police.

Info@aletscharena.ch 

Aletsch Bahnen recommends taking out accident and cancellation insurance with your insurance provider.