Clean & Safe

Holidays despite the coronavirus

Safe fun in the Aletsch Arena

The Aletsch Arena is doing everything it can on the ground to ensure that holidays remains safe for young and old, even in these exceptional times. We want you and your family to enjoy the freedom of the Valais mountain world to the full. The many cosy chalets and holiday apartments guarantee that each group can keep to itself. But the hotels are also well prepared for your visit. This page tells you all about staying safe in the Aletsch Arena in these times of the coronavirus pandemic.

Updates on the current situation

  • There is no certificate requirement on the Swiss ski slopes.

  • A Covid certificate* is mandatory at the following tourist-relevant locations:



    • Restaurants
    • Leisure facilities
    • Hotel (partial): applies to areas such as restaurant and leisure facilities at the hotel. This means that if a guest wants to go to the breakfast buffet, the gym or the indoor swimming pool, they must have a certificate. Guests who only stay overnight at the hotel, on the other hand, are exempt from the certificate requirement. Without a certificate, however, guests can only receive food via room service.
    • Discos and dance clubs
    • Museums
    • Fitness centres and sports businesses
    • Indoor swimming pools
    • Theatre performances
    • Sports events
    • Concerts
    • Private occasions away from home


    • Events over 1000 persons

    Still no certificate required:

    • All means of passenger transport such as cable cars are exempt from the certificate requirement. The existing protective measures (masks and social distancing) continue to apply here.


  • At locations and events where a certificate is mandatory, all other protective measures are no longer required.

  • For foreign guests:

    • There is a national electronic solution for converting foreign vaccination certificates (EMA vaccines) into a Swiss COVID certificate (cost CHF 30.-).
    • As an interim solution, vaccination certificates of guests from third countries will be accepted for access to public indoor areas until 24 October 2021.
  • What will apply from 13 Septmeber can be found in the official media release of Federation of 8 September 2021.

*The Covid certificate is open to all: vaccinated, recovered or with a negative test result. It can be presented in an app or in paper form. The requirement applies from the age of 16.

As per: 20.10.2021

Stay safe

Stay safe

The national rules on hygiene and social distancing apply, along with measures specific to the Canton of Valais, plus the individual protection strategies of cable cars, restaurants and cafés, accommodation providers and other facilities. All relevant protection strategies are listed below. To save you having to read through each individual protection strategy, we’ve put together a concise summary for you, so you can find all the answers to your questions quickly and easily.


  • Very important: we need your help!

    Only if every single guest complies with all safety measures and hygiene regulations can we all enjoy the Aletsch Arena.

  • Mask requirement and hand sanitiser

    Protective masks must be worn inside of all public spaces. Pay attention to the signs and posters wherever you are and always have your face mask at the ready. In Switzerland, masks are mandatory only for children from the age of 12.

  • Distancing rules in general and for using the cable ways

    In Switzerland, the law requires us to observe a distance of 1.5 metres from other people. See to it that you keep the minimum distance. When queuing at the lifts and travelling by chair lift, ski lift, gondola and cable car, please take note of and adhere to the instructions posted there.

  • Cable car ticket

    The best way to buy your cable car ticket is from our webshop in advance. This helps to reduce the number of people located at the valley stations. You can pick up your ticket from the pick-up machines once you get there, or load it onto an existing KeyCard (Skidata) or your SwissPass.

    To the webshop

  • Restaurant and bar visits 

    Restaurants and bars are open. All restaurants, bars and takeaways


  • Covid-19 tests on site

    The doctors in Bettmeralp and Fiesch offer rapid tests (result within 15 minutes) and PCR tests (result within 48 hours). You can also get tested at the hospital in Visp. Pre-registration is compulsory everywhere. You can find the contacts on this page

  • Positive Covid-19 test, symptoms and quarantine

    Prior to arrival: Persons infected with Covid-19 or showing symptoms of Covid-19 disease must not be allowed into the area and must report to local medical service or GP emergency 0900 144 033.

    During stay: Infected persons who need to leave their accommodation and go into quarantine should contact the Aletsch Arena T +41 27 928 58 58.

“Clean & Safe” makes your stay safe

“Clean & Safe” is a label, a kind of ‘stamp of quality’ for protection strategies created by Swiss tourism associations. The label lets you know that the business in question has consciously committed itself to complying with the protection strategy. The “Clean & Safe” label is awarded to cable car companies and holiday destinations, accommodation, restaurants, public transport, wellness and spa areas and other tourism service providers.

Overview of the Aletsch Arena’s protection strategies

Depending on their type of business and sector, the different companies in the Aletsch Arena have adopted overriding protection strategies and hygiene measures. A summary is provided here:

Coronavirus Help contacts

Useful contacts and telephone numbers at a glance:


  • Coordination Office of the COVID-19 Task Force of the Aletsch Arena:

    Aletsch Arena AG,, Tel.: +41 27 928 58 58


  • Doctors in the Aletsch Arena:

    Covid-19 tests:  

    * PCR test (result within 48 hours) available by appointment

    ** Rapid test (result within 15 minutes) and PCR test (result within 48 hours) available by appointment.

    *** PCR and rapid tests are only carried out on people with symptoms.

  • Canton and Government hotlines:

Grocery Pick-up Service

The grocery shops below in the Aletsch Arena offer a pick-up service. Simply pre-order, arrange a time and pick up.


In the restaurants listed here, you have the choice of pre-ordering the food at your convenience and picking it up as a takeaway.

Arriving at and leaving the car-free plateau

To ensure that your journey to the car-free towns of Riederalp, Bettmeralp and Fiescheralp goes smoothly, please take note of the safety measures of the cable car company, Aletsch Bahnen AG.

Riederalp West is reached by gondola lift. The trip up to Riederalp Mitte is in the large-cabin cable car. Large-cabin cable cars take you up to Bettmeralp. Fiescheralp is served by the new 10-person gondolas.

Arrivals and departures

Stay in the Aletsch Arena

Medicine – Test – Quarantine

Protection strategies

Cancellation, Refund, Travel Cancellation Insurance

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