With millions of reviews submitted every day across the world for individual establishments such as hotels, holiday apartments, etc, on countless platforms and also in many different languages, it seems almost impossible to follow this flood of review data and to be able to use it effectively.

So this is why in 2011 the tourist office Aletsch Arena Tourismus installed the software solutions TrustYou which have since enabled the tourist office to analyse reviews, comments and tweets posted online and on social media.

TrustYou develops semantic technologies designed to offer a simple, cost-effective and successful solution for tourist offices


More reviews

Best Ski Resort 2016


Best Ski Resort 2016 - 1st place in the “Peace and Relaxation” category

Best Ski Resort 2016 - 49,000 winter sports enthusiasts have voted once again! Aletsch Arena takes 9th place overall and top ranking in the “Peace and Relaxation” category

Last season, the prestigious “Best Ski Resort” study (Mountain Management in cooperation with the University of Innsbruck) surveyed 49,000 winter sports enthusiasts on the slopes of 54 specifically chosen top ski resorts in the Alps regarding their satisfaction in over 20 categories. The results were presented today in Bregenz.

The Aletsch Arena achieved a Top 10 ranking, occupying 9th place among the alpine resorts.
In the individual “Peace and Relaxation” category, the Aletsch Arena finished in 1st place.

Find out more about this study at:

Foto gallery

Export PDF